The last time I wrote I mentioned that typical users tend to view the internet and laptops as having a magical connection. Well, maybe if Intel and Disney designed chips that could do that...
Anyway, I set up a meeting with someone to get a laptop set up for him. Email, favorites, all that.
Him: Hey, let's get this laptop set up.
Me: Okay, I'd like you to open up Internet Explorer [I use GoToAssist for certain areas where RDP is too slow] and go to-
Him: Oh, you mean I need the laptop with me?
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