Me (to new employee): If you have any other questions, the best way to get IT is to email the IT group so someone will get back to you. We're all out of here at x o'clock, too so we'll get back to you first thing in the morning.
Newbie: Sounds good.
3 voicemails later, each of which is after x o'clock...
Newbie: "I've been calling and calling and calling and no response! Why do people put up with you guys?!"
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