Some instructions are too hard to follow

Seriously. "Email the information to me, do not leave a voice mail" is just too damned hard to do. Today I've dealt with four separate people who I know for a fact are capable of emailing people, however prefer to leave voicemails. I've blogged about this before, but I'm frustrated to do it again.

Each person insists on leaving a voicemail with a good deal of information that is very difficult to understand in voice form. They insist on spending more time and effort on the voicemail than a simple one sentence email.