After requesting some paperwork to be scanned and emailed I found that they didn't scan the correct side.
Them: Here's the information you requested. [attachment]
(I look at the attachment, the second page was scanned upsidedown)
Me: Can you please flip the second page over so the correct information is scanned and resend?
Them: Okay.
... a few minutes pass I get a new attachment...
Me: What I need is the second page flipped over, you turned it 180 degrees. I need the information on the other side of the page..